7 steps to getting your customers to switch off paper
Communication has become almost completely technology-centric. Billions of emails and text messages are sent each day, yet only a minority of consumers have gone paperless. This paper outlines 7 key...
View ArticleHow to avoid the 5 pitfalls of data visualisation
Great visualisations start with great data. If your visualisation reveals unexpected results, you may be the victim of bad data. Don’t let your visualisation become the scapegoat for bad data. Learn...
View ArticleCloud training: how to pass 'go'
This report launched in partnership with QA, identifies the drivers behind why the organisations are choosing cloud solutions, the associated technologies used and how to overcome the key issues of...
View ArticleResearch and market intelligence: IT industry outlook and key trends
CompTIA provides a well informed and structured paper, summarising current key topics which have been affecting the IT industry’s business outlook. The paper discusses key trends and how they have...
View ArticleEconomic value validation
For organisations taking a holistic view of their data centre and cloud security requirements, this paper introduces a security solution that offers an extremely compelling value proposition. Download...
View ArticleThe best practices for migrating to Office 365
Many organisations are seriously considering the deployment of Microsoft Office 365 and Exchange Online. The result is that the penetration of Office 365 is expected to more than double by 2017. This...
View ArticleData governance in the big data world
Data governance grew up in a world in which there was no such thing as cloud, there was no Hadoop and no big data, and in which structured and unstructured data were strictly separated. This paper...
View ArticlePractitioners Guide to Improving Network Device Configuration & Change...
For an IT organisation, trends such as BYOD, mobile apps, and IoT mean managing change. So the question each organisation must ask is “do we have the know-how and tools needed to manage the changes...
View ArticleProtective monitoring and the UK public services network (PSN)
Conducting business and delivering services online has delivered great benefits but there are associated risks that customers and the public are increasingly becoming aware of. This whitepaper looks...
View ArticleEmbedded analytics: to build or to buy?
Businesses need instant visibility of how their customers and prospects are interacting with them, of processes within their organisation and how they are working, and of how products and services are...
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